Cookie Policy

Cookies are small text files placed on your device (computer, smartphone, tablet) by websites you visit. Cookies are widely used to make websites work more efficiently and provide information to website owners.

• Persistent Cookies: Remain on your device for a set period (or until manually deleted). Purpose: Remember your preferences across multiple visits. Examples: Language settings, analytics data. Typical Lifespans: Short-term (24 hours to 1 month), Medium-term (1 month to 1 year), Long-term (1 year to 2 years, maximum for most advertising cookies).
  

• 6. Managing and Deleting Cookies: Browser Controls - You can control and delete cookies through your browser settings: Google Chrome (Settings > Privacy and Security > Cookies and other site data), Mozilla Firefox (Settings > Privacy & Security > Cookies and Site Data), Apple Safari (Preferences > Privacy > Manage Website Data), Microsoft Edge (Settings > Privacy, search, and services > Cookies and site data), Mobile Devices (iOS: Settings > Safari > Privacy & Security > Block All Cookies; Android: Chrome > Settings > Site Settings > Cookies). Opt-Out Tools: Google Analytics Opt-Out (https://tools.google.com/dlpage/gaoptout), Google Ads Opt-Out (https://adssettings.google.com/), LinkedIn Opt-Out (https://www.linkedin.com/psettings/advertising), Industry Opt-Out Tools (NAI: http://www.networkadvertising.org/choices/, DAA: http://optout.aboutads.info/, EDAA: http://www.youronlinechoices.eu/). Do Not Track (DNT) Signals: Our Site does not currently respond to Do Not Track (DNT) browser signals because there is no industry-wide standard. Use opt-out tools above or manage cookies via browser settings. Impact of Blocking Cookies: You can still browse our Site, Essential functionality will work, but you may lose saved preferences, some features may not work properly, you may see less relevant advertisements, and we cannot improve Site experience based on your usage patterns.
  

California Privacy Rights (CCPA/CPRA): California residents have rights regarding cookies and tracking. Right to Opt-Out of Sale/Sharing: We do not sell personal information in the traditional sense, but some cookies may constitute sharing under CCPA for targeted advertising purposes. How to Opt-Out: Use opt-out tools in Section 6, Enable Do Not Sell My Personal Information settings (via browser extensions like Privacy Badger), Contact us at privacy@streamhealth.co. Right to Know: You can request information about data collected via cookies. See our Privacy Policy for details. European Privacy Rights (GDPR): EEA/UK residents have rights regarding cookies. Consent Requirement: We obtain your consent before using non-essential cookies (e.g., analytics, advertising). How We Obtain Consent: Cookie banner on first visit, Clear explanation of cookie types, Granular consent options (accept all, reject all, customize). Withdrawing Consent: Manage cookie preferences via browser settings, Contact us at privacy@streamhealth.co. Data Subject Rights: Right to access data collected via cookies, Right to delete data, Right to object to processing. See our Privacy Policy for full details.

We use tracking pixels (small invisible images) in marketing emails to track: Email opens (when you open an email), Link clicks (which links you click), Device info (device type and email client used). Purpose: Measure email campaign effectiveness, Personalize future communications, Improve email content. How to Opt-Out - Disable Automatic Image Loading: Gmail (Settings > Images > Ask before displaying external images), Outlook (File > Options > Trust Center > Automatic Download > Don't download pictures automatically), Apple Mail (Mail > Preferences > Privacy > Protect Mail Activity). Use Privacy-Focused Email Clients: Apple Mail Privacy Protection (iOS 15+), Email privacy tools (e.g., Ugly Email blocker). Unsubscribe from Emails: Click Unsubscribe link at bottom of marketing emails, Email info@streamhealth.co with subject Unsubscribe.

We may update this Cookie Policy to reflect: Changes in our use of cookies, New third-party services, Regulatory changes, User feedback. Notification of Changes: Updated policy posted at streamhealth.co/cookies, Last Updated date revised at top, Prominent notice on Site for material changes, Email notification (if you have an account). Your Continued Use: Your continued use of the Site after updates constitutes acceptance of the revised Cookie Policy.

We reserve the right to modify these Terms at any time, in our sole discretion. We will post updated Terms on this page and update the Last Updated date. For material changes, we will notify you via email (if you have an account) or prominent notice on the Site. Your continued use of the Site or Services after the effective date of modified Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Site and Services. Material changes may include: Changes to dispute resolution or arbitration provisions, Changes to limitations of liability, Changes to intellectual property ownership, Changes to data collection or privacy practices. We will provide at least 30 days notice for material changes, except where required by law to implement changes immediately.

For questions about cookies or this Cookie Policy: Stream Health Privacy Department | Mailing Address: Stream Health, Attn: Privacy Officer, Costa Mesa, CA 92626, United States | Email: privacy@streamhealth.co | Phone: +1 888-668-9087 | Business Hours: Monday-Friday, 8:00 AM - 6:00 PM Pacific Time. For specific privacy rights requests: Email: privacy@streamhealth.co | Subject Line: Cookie Policy Inquiry or California Privacy Rights Request. We will respond within 10 business days. Effective Date: October 8, 2025 | Version: 1.0 | Stream Health Cookie Policy - © 2025 Stream Health. All rights reserved.

We review and update our HIPAA policies at least annually, or when: HIPAA regulations change, New threats or vulnerabilities are identified, Significant security incidents occur, Business operations change. Notification of Updates: Updated policies posted on streamhealth.co/hipaa, Workforce notified via email and training, Last Updated date revised at top of this page. We monitor changes to: HIPAA Privacy Rule, HIPAA Security Rule, HITECH Act, State privacy laws, HHS guidance and enforcement actions. Compliance with New Regulations: Assess impact of new regulations on our operations, Update policies and procedures as needed, Provide additional training to workforce, Communicate changes to business associates and partners.

HIPAA Privacy Officer: For questions, concerns, or complaints regarding HIPAA compliance or privacy practices: StreamForma, Costa Mesa, CA 92626, United States | Email: privacy@streamforma.co | Phone: +1 888-668-9087 | Business Hours: Monday-Friday, 8:00 AM - 6:00 PM Pacific Time.HIPAA Security Officer: For questions about security safeguards, technical controls, or security incidents: StreamForma, Costa Mesa, CA 92626, United States | Email: security@streamforma.co | Phone: +1 888-668-9087.Filing a Complaint: If you believe your privacy rights have been violated, you may file a complaint
With StreamForma: Email: privacy@streamforma.co | Phone: +1 888-668-9087 | Mail: StreamForma, Attn: HIPAA Privacy Officer, Costa Mesa, CA 92626.
With the U.S. Department of Health and Human Services (HHS): Office for Civil Rights, U.S. Department of Health and Human Services, 200 Independence Avenue, S.W., Washington, D.C. 20201 | Phone: 1-877-696-6775 | Website: www.hhs.gov/ocr/privacy/hipaa/complaints/.No Retaliation: You will not be retaliated against for filing a complaint.Effective Date: October 8, 2025 | Version: 1.0 | StreamForma HIPAA Compliance Notice - © 2025 StreamForma. All rights reserved.

Before filing a claim, you agree to attempt to resolve disputes informally by contacting us: Email: legal@streamforma.co | Phone: +1 888-668-9087 | Address: StreamForma, Costa Mesa, CA 92626. Send a written description of the dispute, including your contact information and desired resolution. We will respond within 30 days with a proposed resolution. Both parties will negotiate in good faith for 60 days to resolve the dispute.If informal resolution fails, you agree that disputes will be resolved by binding arbitration rather than in court, except: Small claims court actions (claims under $10,000), Actions to enforce intellectual property rights, Actions for injunctive or equitable relief. Arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA), available at www.adr.org. Arbitration will take place in Orange County, California or another mutually agreed location.YOU AND STREAMFORMA AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. You waive any right to participate in a class action lawsuit, participate in a class-wide arbitration, act as a private attorney general, or bring claims on behalf of others. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND STREAMFORMA WAIVE THE RIGHT TO A JURY TRIAL.You may opt out of arbitration by sending written notice within 30 days of first using the Site to: StreamForma, Attn: Arbitration Opt-Out, Costa Mesa, CA 92626 | Email: legal@streamforma.co

These Terms and any disputes arising from or relating to the Site or Services are governed by: The laws of the State of California, Federal laws of the United States, Without regard to conflict of law principles. For claims not subject to arbitration, you agree that: Exclusive jurisdiction lies with the state and federal courts located in Orange County, California, You consent to personal jurisdiction in these courts, You waive any objection to venue in these courts. If you access the Site from outside the United States, you are responsible for compliance with local laws. You consent to having your data transferred to and processed in the United States.

Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and StreamForma regarding the Site and Services. These Terms supersede all prior agreements, understandings, or communications (whether oral or written) between you and StreamForma.Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision will be severed from these Terms. The remaining provisions will remain in full force and effect.Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. A waiver of any provision must be in writing and signed by an authorized representative of StreamForma.Assignment: You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms to any party at any time without notice or consent, including in connection with a merger, acquisition, or sale of assets.No Third-Party Beneficiaries: These Terms are solely for the benefit of you and StreamForma (and MedSync Corp to the extent referenced herein). No third parties have any rights to enforce these Terms or claim any benefit under them.Force Majeure: We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including: Acts of God (natural disasters, pandemics, etc.), War, terrorism, or civil unrest, Government actions or regulations, Internet or telecommunications failures, Strikes, labor disputes, or supplier failures, Cyberattacks or hacking incidents.Survival: The following provisions survive termination of these Terms: Intellectual Property Rights (Section 5), Disclaimers and Limitations of Liability (Section 7), Indemnification (Section 8), Dispute Resolution and Arbitration (Section 12), Governing Law (Section 13), General Provisions (Section 15).

For questions, concerns, or notices regarding these Terms, contact us: StreamForma Legal Department | Mailing Address: StreamForma, Attn: Legal Department, Costa Mesa, CA 92626, United States | Email: legal@streamforma.co | Phone: +1 888-668-9087 | Business Hours: Monday-Friday, 8:00 AM - 6:00 PM Pacific Time | For general inquiries: Email: info@streamforma.co | Phone: +1 888-668-9087 | For privacy-related inquiries: Email: privacy@streamforma.co | For HIPAA-related inquiries: Email: privacy@streamforma.co | Subject: HIPAA Inquiry | We will respond to all inquiries within 10 business days. Effective Date: October 8, 2025 | Version: 1.0 | StreamForma Terms of Use - © 2025 StreamForma. All rights reserved. By using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.